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Employee Guide - When to Call

When to call your Westaff supervisor

There will be times when you must call your Westaff supervisor or refer questions from customers. For example:

  1. Call Immediately: If you can't work due to illness or an emergency
  2. Call Immediately: If you're injured while on assignment, Westaff will arrange to get appropriate medical treatment for you. Our goal is to maintain your health and safety.
  3. Call Immediately: If you find yourself on an assignment you can't handle, or are asked by a customer to perform any job that may be unsafe, harmful to your health or otherwise different for your assigned risk.
  4. Call Immediately: If you encounter a picket line or see other signs of a labor/management dispute. Do not become involved.
  5. Call: When you know the last day of your assignment, so we know you're available for another job. If we don't hear from you, we can only assume you are still on the assignment, in which case we would not know to call you for a new one.
  6. Call: If an assignment is longer or shorter than planned, or you are asked to work overtime.
  7. Call: If you're offered a regular position by a customer, ask the customer to contact Westaff. Notify your Westaff supervisor about any job offer which interests you.
  8. Call: If a customer asks questions about Westaff policy and you don't know the answer.
  9. Call: If a customer wants you back again later, have the customer ask for you by name when he or she calls Westaff. Never give your address or telephone number to customers.

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Last Modified: 26 May 2003
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